FAQs

Q: What makes your services different from other consultants or agencies?
A: With 15+ years across global brands and startup launches, we bring hands-on expertise in product development, sourcing, and supply chain strategy. We don’t just advise—We connect the dots, build real-world solutions, and move your concept forward with precision and efficiency.

Q: How can I get started with your services?
A: You can get started by submitting the “Work With Us” form on our website. We’ll then schedule a free 15-minute consultation to discuss your needs.

Q: Do you offer trial periods for your services?
A: No. Product development and sourcing require upfront research, strategy, and outreach—none of which can be accurately assessed in a short-term “trial.” We begin with a paid discovery phase or retainer to initiate work, ensuring both parties are aligned on expectations and outcomes.

Q: What deliverables can I expect when working with you?
A: Deliverables are defined by the service tier or custom project plan. In early stages, these often include strategic research, supplier outreach, advisory insights, and roadmap development. Tangible assets like tech packs, factory quotes, and sample orders come later and are dependent on finalized brand direction and budget.

Q: How do you handle scope, budget, and communication?
A: We’re transparent about scope and pricing from the start. Retainers include strategy calls, research, and execution time. Any changes to scope or additional services will be discussed and priced accordingly. Communication is streamlined and professional—no games, no surprises.

We work closely with a licensed business accountant and have access to legal professionals to ensure our processes and client engagements are aligned with industry best practices. This ensures that everything we do is grounded in legal and financial expertise, providing you with peace of mind that your project is in capable hands.

Q: What kind of clients do you work best with?
A: We partner best with clients who value expert collaboration, clear communication, and long-term strategy. If you're ready to invest in a process—not just quick fixes—we’ll make a great team.

Q: What benefits do your advisory services offer?
A: Our advisory services provide valuable guidance across different stages of business development, including product development and beyond. Leveraging our extensive experience in design, development, supply chain management, and other areas, we tailor strategies to meet your unique needs and objectives.

Q: I have an idea for a project, but I'm not sure where to start. Can you help?
A: Absolutely! We specialize in guiding clients through various aspects of business development, from concept ideation to market launch. With a proven track record in retail, wholesale, e-commerce, and more, we're equipped to transform your ideas into successful projects efficiently and effectively.

Q: Do you offer any discounts or loyalty rewards?
A: Yes, we offer a 20% discount on our 3-session consulting packs and special discounts through our loyalty rewards program.

Q: Can you help with sustainability practices?
A: Absolutely! We specialize in eco-friendly practices, sustainable sourcing, and compliance to help your business become more sustainable.

Q: What is a fractional role, and how does it work?
A: A fractional role allows you to access expert support on a part-time basis, providing the expertise you need without the full-time expense.

Q: What do I need to have ready before we begin working together?
A: At a minimum, you’ll need a defined budget, sample inspiration or prototypes that reflect your design intent, and clarity around product positioning. If you’re pursuing production, finalized tech packs and funding are essential to move forward efficiently. If you’re still early-stage, we can guide you through those steps—but expect that to be scoped and billed accordingly.